Elevated API Errors and Latency
Resolved

We experienced an elevated level of API errors in our EU West region from approximately 09:38 UTC to 09:51 UTC. During this time customers may have experienced an increase in latency as requests queued up, or an increase in error responses and timeouts from our APIs.

Our monitoring systems alerted our engineers to the problem immediately and we were able to route traffic around the issue until we could fix the underlying infrastructure.

Fri, Sep 6, 2024, 09:38 AM
(7 months ago)
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Affected components

No components marked as affected

Updates

Resolved

We experienced an elevated level of API errors in our EU West region from approximately 09:38 UTC to 09:51 UTC. During this time customers may have experienced an increase in latency as requests queued up, or an increase in error responses and timeouts from our APIs.

Our monitoring systems alerted our engineers to the problem immediately and we were able to route traffic around the issue until we could fix the underlying infrastructure.

Fri, Sep 6, 2024, 09:38 AM