We believe in being transparent and over-communicating status in minor detail where possible.
Availability metrics are reported at an aggregate level across all tiers, regions, and package formats.
Each customer's experience varies depending on workflows, workload, settings, and the features in use.
No components marked as affected
Resolved
Normal system performance returned at 10.23am (UTC). Request latency was healthy from at this point onwards. No further request errors were observed.
Monitoring
Between 10:08am and 10:17am (UTC) customers will have experienced degraded performance with the Web App, Downloads and Api Requests. Systems are now operating as normal and we will continue to monitor.