We believe in being transparent and over-communicating status in minor detail where possible.
Availability metrics are reported at an aggregate level across all tiers, regions, and package formats.
Each customer's experience varies depending on workflows, workload, settings, and the features in use.
Resolved
The system is operational, and we've resolved the backfill operation and our additional performance enhancements.
Monitoring
The system is operational, and we're continuing our work on the backfill and additional performance enhancements.
We'll provide additional updates as we progress
Monitoring
We've re-enabled continuous policy evaluations and are continuing to monitor platform performance.
The system is operational, and we're continuing our work on the backfill and additional performance enhancements.
We'll provide additional updates on Thursday 25th June.
Monitoring
We've re-enabled continuous policy evaluations and are actively monitoring platform performance.
The system is operational, and we're continuing to work on backfill and further performance enhancements.
Identified
We've identified the root cause and have a fix in progress.
We've re-enabled continuous policy evaluations and are actively monitoring platform performance.
We'll provide a further update once the fix is fully rolled out.
Investigating
We're currently investigating performance issues affecting continuous policy evaluations for existing packages. As a precaution, we've temporarily disabled this feature while our team works on a resolution.
Newly ingested packages continue to be evaluated as normal, and index-level cooldown policies remain unaffected. No other operations for package upload, processing, or download are affected.
We've identified several actions and will continue to keep you updated on progress.
Investigating
We're currently investigating performance issues affecting continuous policy evaluations for existing packages.
As a precaution, we've temporarily disabled this feature while our team works on a resolution. Newly ingested packages continue to be evaluated as normal, and index-level cooldown policies remain unaffected.
We're actively working to restore full functionality and will provide updates as we make progress.