Service degradation in US EAST

Resolved·Degraded performance

The issue has been resolved and our systems are operational again.

Mon, Oct 20, 2025, 10:07 AM

(4 months ago)

Affected components

Oct 20, 2025, 08:32 AM

10:07 AM

REST API (api.cloudsmith.io)

Updates

Resolved

The issue has been resolved and our systems are operational again.

Mon, Oct 20, 2025, 10:07 AM

Monitoring

We are seeing signs of recovery and the engineering team continues to monitor the system.

Mon, Oct 20, 2025, 09:36 AM(30 minutes earlier)

Identified

The engineering team have confirmed that the issue impacts security scans and package up/downloads in US EAST.

Mon, Oct 20, 2025, 08:52 AM(44 minutes earlier)

Investigating

We are currently investigating issues in the US EAST region. Customers might experience an increased error rate and latency.

Mon, Oct 20, 2025, 08:32 AM(20 minutes earlier)