We believe in being transparent and over-communicating status in minor detail where possible.
Availability metrics are reported at an aggregate level across all tiers, regions, and package formats.
Each customer's experience varies depending on workflows, workload, settings, and the features in use.
Resolved
We have confirmed that our work has returned services to normal operations.
Identified
Our engineering team has identified the cause and is working to resolve the issue.
Investigating
We are currently investigating elevated latency for Python package downloads. Users may experience slow request times or timeouts when downloading packages.
Our engineering team is actively investigating, and we'll update the status accordingly.