We believe in being transparent and over-communicating status in minor detail where possible.
Availability metrics are reported at an aggregate level across all tiers, regions, and package formats.
Each customer's experience varies depending on workflows, workload, settings, and the features in use.
Resolved
We have confirmed that our change has returned stability to the service
Monitoring
We have confirmed the cause of elevated latency for Python package downloads across the US West & EU West regions.
The Engineering team has released a change internally and we're monitoring the service to confirm continued stability.
Investigating
We are continuing to investigate elevated latency for Python package downloads across the US West & EU West regions. Users may experience slow request times or timeouts when downloading packages.
Our engineering team is currently undertaking several actions to return to normal operations, and we'll update the status accordingly
Investigating
We are currently investigating elevated latency for Python package downloads across the US West & EU West regions. Users may experience slow request times or timeouts when downloading packages.
Our engineering team is actively investigating, and we'll update the status accordingly.