We believe in being transparent and over-communicating status in minor detail where possible.
Availability metrics are reported at an aggregate level across all tiers, regions, and package formats.
Each customer's experience varies depending on workflows, workload, settings, and the features in use.
Resolved
The backlog has been cleared and package evaluations are operating as expected.
Monitoring
The queue continues to clear and we are actively monitoring. We will confirm once fully resolved.
Monitoring
Our team has applied targeted fixes to the policies causing the evaluation queue to build up overnight.
The backlog is now clearing and processing times are recovering steadily.
All other Cloudsmith services are unaffected. We're monitoring closely until everything is back to normal.
Monitoring
Our engineering team continues to monitor the backlog of package evaluations.
Identified
Our engineering team has identified the cause of the delay in package evaluations. While we process the backlog, customers may experience delays in the evaluation of newly created license and package deny rules.
Investigating
Our engineering team continues to investigate delayed policy evaluations by Enterprise Policy Manager (EPM). All other core services remain unaffected.
Investigating
We are currently seeing delays in package evaluations carried out by Enterprise Policy Manager (EPM). Our engineers are investigating the issue.
