Elevated API Errors
Resolved·Full outage

All traffic has returned to a healthy state. We have cleaned up the problematic process. A database migration unexpectedly locked our ability to serve web-traffic. We fixed the deadlock and our traffic returned to normal. We continue to monitor the situation.

Thu, May 9, 2024, 03:45 PM
(1 year ago)
·
Affected components
Frontend REST API
Package Downloads (CDN)
Frontend Website
Updates

Resolved

All traffic has returned to a healthy state. We have cleaned up the problematic process. A database migration unexpectedly locked our ability to serve web-traffic. We fixed the deadlock and our traffic returned to normal. We continue to monitor the situation.

Thu, May 9, 2024, 03:45 PM

Identified

We have identified the cause of the elevated errors. We have taken steps to stop the problematic process. We continue to monitor and investigate the problem.

Thu, May 9, 2024, 03:36 PM

Investigating

We're experiencing an elevated level of API errors and are currently looking into the issue. We believe this is impacting all regions.

Thu, May 9, 2024, 03:25 PM(10 minutes earlier)